When can I expect my delivery?

The delivery service provider GLS Croatia d.o.o.
delivers parcels exclusively on working days, from Monday to
Friday (Saturdays, Sundays, public holidays and national holidays are not considered working
days) within the timeframe specified by the General Terms and Conditions
of the carrier or other internal documents of the carrier. As a rule,
all sent packages are delivered within 24 hours (1 working day) to 48 hours
(2 working days) from the day the package is picked up by the
delivery service provider's employee.

Furthermore, delivery times for ordered available goods for some Croatian
islands are not subject to the 24-hour delivery time from the day the package is picked up
by GLS Croatia d.o.o. employees, and vary from island to island. For a detailed delivery schedule to the islands, please see the Delivery to Islands page.

Delivery price?

For the Republic of Croatia, delivery costs €5. Only one delivery fee is charged, regardless of the number of ordered products.

Delivery price?

Harmog Leather d.o.o. delivers all ordered goods
using the services of the carrier company GLS Croatia d.o.o. (hereinafter
the delivery service provider) every working day from Monday to
Friday (Saturdays, Sundays, public holidays and national holidays are not considered working
days).

The data required for using the Track&Trace service will be
sent to the customer via SMS by the delivery service provider
before delivery, confirming the dispatch of goods and an estimated delivery
time. The customer can also independently contact GLS – the
delivery service provider – if they wish to obtain specific information about
the sent goods or if they wish to change the delivery address or
change the delivery time or arrange other specificities, by
phone: 01 2042 672 or by e-mail:
cs@gls-croatia.com. GLS customer service operating hours are from
Monday to Friday from 07:00 to 18:00.

Countries to which we ship products

Products purchased in the Harmog Leather d.o.o. online store are delivered within the Republic of Croatia.

Packaging

Products
will be packaged so that they cannot be damaged by usual handling during transport.
The customer is obliged to check for any damage upon receipt of the product
and immediately report it to the delivery employee who
delivered the goods, i.e., refuse to accept a shipment with visible
external damage. The customer is obliged to sign the
delivery note or waybill upon receipt of the goods, and the delivery service takes this as confirmation of
receipt.

*Standard conditions imply proper operation of the operating system, regular
and timely delivery by suppliers, regular processing of goods in the warehouse,
and usual conditions for transport and delivery of goods. The mentioned operations
are subject to manual processing and control, but some extraordinary situations that we
cannot influence are possible, which may lead to delays in
delivery of shipments. Harmog Leather d.o.o. customer service will
endeavor to timely inform every customer, upon their request, about possible
delays in shipment delivery. If delivery takes longer than the time
indicated on our website, Harmog Leather d.o.o.
is not responsible for delays in order delivery.